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Patient Communications

Terms of Service

Inland Family Optometry SMS Messaging Program

1. Program Description

The Inland Family Optometry SMS Messaging Program is used to communicate with patients regarding appointment reminders and confirmations, digital intake form notifications, billing messages and invoices, and appointment rescheduling assistance. Messages may include links and phone numbers to help patients complete forms, secure payment links to pay, or contact the office.

2. Cancellation / Opt-Out

You can cancel the SMS service at any time. To unsubscribe, reply STOP to the number that sent your message: (909) 345-6100 for Rancho Cucamonga or (909) 345-9809 for Chino. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text START to the same number, and we will start sending SMS messages to you again.

3. Support / Help

If you are experiencing issues with the messaging program, reply HELP to the number that sent your message: (909) 345-6100 for Rancho Cucamonga or (909) 345-9809 for Chino. You can also contact us directly at:

Phone: (909) 345-6100 (Rancho Cucamonga) or (909) 345-9809 (Chino).

Email: eyeqtran@gmail.com

Rancho Cucamonga: 8977 Foothill Blvd, Suite C, Rancho Cucamonga, CA 91730.

Chino: 5250 Philadelphia St, Suite D, Chino, CA 91710.

4. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates / Frequency

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary depending on your appointments and interactions with the practice. If you have questions about your text or data plan, please contact your wireless provider.

Your consent to receive SMS is not a condition of purchase.

6. Privacy

If you have any questions regarding privacy, please review our Privacy Policy using the link below.

Last updated: October 8, 2026